Press, Product Hunt, and the team behind TicketNexus.
The brand story, the founder and team, the desk to send a journalist's question to, and the downloadable press kit. The same plain-language copy we send by email — collected onto one indexable page so anyone can find it without raising a ticket.
- Brand Story
- Team
- Media Contact
- Brand Assets
A one-desk concierge, then an app — the same identity and the same escrow.
TicketNexus began as a single-desk concierge for buyers who wanted one human to chase hard-to-find seats across resale, primary, and box-office. The desk kept a paper ledger. The app is built around that ledger.
TicketNexus began as a single-desk concierge for buyers who wanted one human to chase hard-to-find seats across resale markets, primary platforms, and box-office holds. The desk kept a paper ledger of who paid what and which seat landed when — and that ledger is what the app was eventually built to replace.
The mission is simple: one screen, one escrow, one transfer flow — across every marketplace and every primary platform — so a buyer never has to learn three checkout flows to get to the same row. The desk stays on for the cases automation cannot reach, and every listing the automation touches carries the same protection the desk provides manually.
Today the app serves buyers across the resale and primary markets, sellers across the Bronze / Silver / Gold verification tiers, and an invite-only Elite tier composed by the prospects desk. The same identity check, the same escrow language, the same payout flow — applied uniformly, visible from every page, and explained in plain language on /trust, /faq, and /press.
The small team behind the desk.
Clear roles, clear ownership, and a desk the press can reach. The full team block is in review and lands here as the press kit refreshes post-launch. The placeholders below show the shape of the row — names and bios fill in once the formal kit is signed off.
- Founder & CEO — placeholder
Founder — placeholder
Bio placeholder. The founder profile lands here once the public-facing team block is finalised. Reach the desk directly via the media-contact address below while the formal press kit is in review.
- Head of engineering — placeholder
Lead engineer — placeholder
Bio placeholder. Architecture, identity-verification pipeline, and the cross-marketplace search routing — all owned by engineering and all explained in /trust and /faq.
- Head of trust & safety — placeholder
Head of trust — placeholder
Bio placeholder. Bronze / Silver / Gold tier policy, seller verification, payout-badge states, and buyer-protection escrow language — all owned by the trust desk.
- Head of Elite & the concierge desk — placeholder
Head of Elite — placeholder
Bio placeholder. The invite-only Elite composition, concierge routing, and the prospects desk calendar — all owned by the Elite desk.
The press desk.
Reach the press desk for interview requests, embargoed coverage, and product-launch queries. The desk routes the same enquiries the rest of the team's contact form catches, so a single address covers the whole press flow.
ticketnexus@polsia.app
The press desk responds to interview requests, embargoed coverage, and product-launch queries within one business day. Brief the desk on outlet, deadline, and angle so the right voice on the team is available for the call.
Pre-launch placeholder: the bundle ships as a stub today and refreshes with the full press kit on launch day. The download link still resolves while the placeholder is in place.
Need something specific? Reach the press desk →