Pricing

Built around the way you shop for live events

Two paths, one desk: Standard for the open marketplace, Elite for invite-only concierge membership. Pick the path that fits, the desk composes the rest.

Comparison

What changes between Standard and Elite

Side-by-side deltas — feature inventory, group size, approval, concierge, payment model. Numbers land in the cards above; this matrix is the at-a-glance map.

TicketNexus Standard and Elite tier feature comparison matrix
FeatureStandardElite
Concierge deskStandard: not includedAlways-on, dedicated thread
Ticket inventory rangeUS, UK & Canada resaleWorldwide, curated + private holds
Group size per bookingUp to 8 seatsUnlimited, with group transfer support
Pricing modelFlat per-ticket service feeAnnual membership + concierge inclusion
Approval gateNo approval — open marketplaceInvite-only application
Sales channelSelf-serve web & mobileDesk-led, with member portal
Country coverageUS, UK, CanadaWorldwide, with concierge on the ground
Cancellations & transfersBuyer protection up to banded capDesk-managed, end-to-end
Member directoryStandard: not includedElite: included
Curated event accessStandard: not includedIncluded, with hosted seats
Membership badgeStandard: not includedElite · Members only
Still deciding
Two different doors into the same desk.
Start with the open marketplace or apply for the members service — the desk routes to the right surface end-to-end.